Frequently Asked Questions

Yes. All Newsha products have ISO22000, ISO9001, HACCP and health certificates; the ‎related information has been printed on the packages. ‎

No. They are not. Our products, made with teas and natural traditional Iranian spices and ‎herbs, are categorized as “Healthy Drinks”.‎

Pyramid bags are made of corn fiber. They are completely biodegradable. Regular teabags are ‎made of nylon fiber.

Every regular / pyramid teabag contains about 2 / 3 grams of teas or herbs, respectively.

We recommend 170 ml for each teabag.

It depends on the type of teas and herbal infusions. Those containing fruits, like Tropical ‎Fruits infusion, will not remain fresh for a long time.‎ ‎
To keep your tea fresh, always store it in a cool, dry place away from sunlight. ‎Follow the ‎instruction below to make sure your tea or herbal infusion remains fresh: ‎
‎- The best time to consume the ‎products containing fruit is upto‎ 6 months after the production ‎date.‎
‎- The best time to consume the ‎other products is upto‎ 12 months after the production date.‎

Most of our teas or herbal infusions do not contain sugar or calorie. The information printed ‎on the packages will help you in this regard.

Our products do not contain ingredients like wheat, rye and oat. So, they are gluten-free.

Yes, Newsha teas and herbal infusions are dairy-free.

We source ginseng from Canada, the majority of our black teas comes from the ‎best ‎plantations of India and Sri Lanka.‎ ‎
Other ingredients of herbal infusions, tea mixes, Iranian black tea and green tea are all Iranian.

Teas and herbal infusions must be stored in a cool, dry place away from direct light, heat and ‎sources of heat such as the stove and the oven. ‎
Tea must be kept free from oxygen in order to prevent oxidation through which vitamin C ‎is ‎oxidized faster than Catechins. The color and aroma of tea are adversely affected by ‎oxidation ‎and degradation of vitamin C and other antioxidants.‎ ‎
The other factor that may change the freshness, aroma and flavor of tea is moisture, that’s ‎why it must be kept in a dry place.‎

Tea will not go bad easily when kept at a low temperature in an airtight container away from ‎light. To take full advantages of health benefits of tea, it is recommended to keep it at a ‎temperature below 30 °C. ‎ ‎

The caffeine content depends on several factors such as water temperature and brewing time. ‎However, on average, a 180 ml cup of tea contains about 40 mg of caffeine.